Delivery & Shipping Policy

Last Updated: 11 October 2026
Website: furnitureforhome.co.uk

Thank you for shopping with FURNITURE FOR HOME. We provide free standard delivery for chair orders throughout the United Kingdom, subject to the delivery terms set out below.

1. Delivery Cost & Coverage

• No minimum order value required for free delivery;
• No standard delivery charge; and
• No bulky-item delivery surcharge for orders covered by this policy.

Our standard delivery service covers addresses across England, Scotland, Wales, and Northern Ireland. If any delivery restriction applies to a particular address or order, it will be clearly communicated before checkout is completed.

2. Order Processing & Delivery Times

Our standard delivery schedule is structured as follows:

• Orders placed after 2:00 PM UK time may require one additional business day before processing begins.
• Business days are Monday to Friday and exclude applicable UK bank and public holidays.

3. Order Cut-off Rules

Orders placed before 2:00 PM UK time on a business day will enter our standard processing schedule that day. Orders placed after 2:00 PM UK time, at weekends, or on UK public holidays will begin processing on the next working day.

4. Order Tracking

Where tracking is available for your shipment, we will send tracking details to the email address provided with your order after the order has been dispatched and handed to the carrier. Tracking information may take some time to become active once scanned by the carrier. Please retain your order confirmation and tracking details until delivery is complete.

5. Delivery Address Accuracy

Customers are responsible for providing a complete and accurate delivery address during checkout. Please verify recipient name, building number, street, town, postcode, and contact telephone number before completing payment. We cannot guarantee address amendments after an order has entered dispatch processing.

6. Delivery Delays

Our normal estimated delivery period is 4–9 business days, subject to the order cut-off. Occasionally, deliveries may be affected by circumstances outside our reasonable control, such as carrier transport disruption or severe weather. If we become aware of a significant delay, we will take reasonable steps to notify you. Nothing in this policy limits or excludes your statutory consumer rights relating to delayed or failed delivery.

7. Missing, Undelivered or Damaged Parcels

• Missing Parcels: If tracking indicates an unexpected delay or your package has exceeded the expected delivery window, contact our team and we will liaise directly with the courier.
• Transit Damage: If a chair arrives visibly damaged, please notify our team promptly. Providing packaging photographs helps us resolve the matter quickly. Your statutory rights regarding faulty or damaged goods are fully detailed in our Returns & Refunds Policy.

8. Customer Care Contact